Purpose
A consistent check-in log shows that you stayed in contact with the defendant, reminded them of court dates and noticed problems early. It is also the first document you will want if a defendant misses court. Keep entries short, factual and dated.
File header
- Defendant name, date of birth, case number and court
- Next court date, time and department
- Check-in frequency agreed (weekly, biweekly, before each hearing)
- Preferred contact method and backup contact
- Indemnitor names and phone numbers
Each entry
- Date and time
- Method (in person, phone, video, text reply)
- Who initiated contact
- Current address and phone confirmed — yes/no; changes noted
- Employment or school status changes
- Next court date confirmed verbally by the defendant
- Any concerns raised (transport, work conflict, new charges, health)
- Agent initials
Missed check-in procedure
- Record the missed check-in the same day
- Attempt the backup contact and indemnitors; log each attempt
- Check the court calendar and jail roster
- Escalate to the agency owner after the threshold in your policy
- Do not record speculation — record what was attempted and what was learned
Good practice
Send court reminders a week out and the day before, and log that you did. Keep the log with the file for at least as long as your record-retention policy and state law require.
General information only, not legal advice. Laws change — confirm current requirements with your state regulator, your surety and an attorney.